The terms and conditions governing your use of Harizon Cargo Express services and website.
These Terms of Service ("Terms") govern your access to and use of the website at www.harizoncargo.com and the freight forwarding, procurement, logistics, and related services provided by Harizon Cargo Express ("we", "our", or "us"). By accessing the Website, creating an account, or using our services, you agree to be bound by these Terms. If you do not agree, please do not use the Website or our services.
You must be at least 18 years of age and capable of forming a legally binding contract to use our services. By using the Website, you represent that you meet these requirements. Where you use our services on behalf of an organisation, you represent that you have authority to bind that organisation to these Terms.
Harizon Cargo Express provides international freight forwarding, procurement, packing and repacking, customs clearance, and door-to-door delivery services. Specific service details, timelines, and pricing are confirmed at the time of quotation or booking. Full details may also be set out in a separate contract or booking confirmation issued for your shipment.
If you create an account on our portal, you are responsible for:
We reserve the right to suspend or terminate accounts that violate these Terms or applicable law.
When you book a shipment, you agree to:
We are not liable for delays, losses, or seizure of goods arising from inaccurate information, prohibited items, or non-compliance with applicable law.
Certain items may not be shipped through our services. These include, without limitation: illegal drugs, weapons and explosives (except where expressly permitted by regulation), counterfeit goods, hazardous materials, perishables requiring special handling (without prior arrangement), and any items whose transport is prohibited by law or by our partner carriers. We reserve the right to refuse or halt any shipment that violates these restrictions.
All fees for services, including freight charges, insurance, customs duties, and handling fees, are set out in your quotation or booking confirmation. Unless otherwise agreed, fees are due before shipment is dispatched. We may add charges for additional services such as warehousing, repacking, inspection, or unforeseen customs requirements. Late payments may result in shipment holds or storage charges.
Quotations and delivery estimates are provided in good faith and are subject to change based on carrier schedules, customs processing, weather, and other factors outside our control. Transit times are estimates and are not guaranteed. We will use reasonable efforts to keep you informed of any changes to your shipment's status through our tracking system.
Shipments are carried at the shipper's risk unless insurance is expressly purchased and confirmed in writing. If you require insurance, please request it at the time of booking. Where insurance is provided, it is subject to the terms and limits of the applicable insurance policy.
To the maximum extent permitted by law, Harizon Cargo Express shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, data, or goodwill, arising out of or in connection with the use of our Website or services. Our total liability for any claim arising out of a shipment shall not exceed the declared value of the goods shipped or the amount paid by you for the affected service, whichever is lower.
We are not liable for delays or failures caused by events beyond our reasonable control, including natural disasters, war, terrorism, government actions, customs holds, strikes, or carrier disruptions.
All content on the Website, including text, graphics, logos, images, and software, is the property of Harizon Cargo Express or its licensors and is protected by intellectual property laws. You may not copy, reproduce, distribute, modify, or create derivative works from any part of the Website without our prior written consent.
You agree not to use the Website in any way that:
The Website may contain links to third-party websites or resources. We are not responsible for the content, policies, or practices of any third-party website. Your use of linked websites is subject to their own terms and privacy policies.
These Terms are governed by and construed in accordance with the laws of the United Kingdom, without regard to its conflict-of-law principles. Any dispute arising out of these Terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.
We may update these Terms from time to time. Changes become effective when posted on this page, with the "Last Updated" date above revised accordingly. Your continued use of the Website or services after changes take effect constitutes acceptance of the updated Terms.
If you have any questions about these Terms, please contact us at:
Harizon Cargo Express
12 Southall Business Park, Hayes, London, UB4 0FE, United Kingdom
+1 386 451 6417
support@harizoncargo.com